Boomi Integration Operations and Maintenance

Maximize the power of SaaS.

Sazae supports the stable operation and continuous value maximization of Boomi after implementation, leveraging its global expertise. To ensure that clients fully unlock the potential of Boomi and continuously improve cost-effectiveness, ongoing, hands-on support from experienced and skilled professionals is essential.

Sazae supports stable operations and the continuous maximization of value after ServiceNow implementation.

Do you have any of these concerns after implementation?

Not sure how to use the system or change its settings

Although the system has been implemented, its operation is complicated and not user-friendly.
The workflow is not clearly defined.
As operational standards and procedures have not been established, work has become highly dependent on individuals, resulting in inconsistent quality and increased costs.

Handling technical issues is challenging

The procedures for handling malfunctions or system failures are unclear.
We need a clear point of contact for consultation when issues arise during operations.
We are having difficulty dealing with new features and version upgrades.

There is a shortage of personnel with Boomi experience and expertise

We lack Boomi-experienced personnel internally and would like to receive technical support to move toward in-house development.
It is difficult to access Boomi’s English documentation and native help desk support.

Concerning operational maintenance

Key Features of Sazae’s Operations and Maintenance Support

Based on our extensive implementation experience and Boomi’s standard project management lifecycle, we support our customers in realizing their vision over the mid to long term through our proprietary implementation methodology.

1. Execution Capability

Extensive experience in SaaS implementations, with end-to-end support from requirements definition through operations.

2. Collaborative Support

Working closely with the team as a bridge between users and engineers.

3. Scalability

Capable of supporting global projects in both Japanese and English.

4. Experience

Extensive experience with Boomi implementations across Japan.

Implementation Package

As an official Boomi partner, Sazae leverages its proven Boomi Integration implementation experience to offer flexible packages tailored to customers’ needs, from implementation through operations.

A Trial Implementation Project Package

Our proprietary implementation package enables PoC deployment in as little as three months, allowing you to quickly realize the value of Boomi.
Maximizes the efficiency of first-year license utilization.

B Implementation Support Package

Provides support for Boomi Integration (additional) implementations and ensures stable operation and continuous utilization post-deployment, on a ticket-based system.
In addition to standard support services, offers customized support tailored to customer needs.

Implementation and Operational Support Process

Contact Us

Please feel free to reach out to us with any questions or requests regarding Boomi. We also offer free consultations.

Proposing the Optimal Plan

We propose solutions that align with your challenges and objectives, ensuring that all prerequisite requirements and support details are thoroughly reviewed.

Contract & Kickoff

We complete the contract formalities to ensure a smooth project kickoff.

Start of Operational Support

We initiate a continuous improvement cycle from the start of use, striving for greater stability and efficiency.

Get In Touch

Please feel free to contact us for a quote or consultation.

We support your business success, from building a reliable technical foundation to establishing a strong digital presence.

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